Linden House Care Home

44-46 Station Road, Sholing, Southampton, Hampshire, SO19 8HH


Average review score from 55 reviews




Thank you so much for the excellent care
Thank you so much for the excellent care given to our relative. She was here, I know it was short and sweet, but I know she was happy and well fed. Thanks also for putting up with us, I know we can be noisy sometimes.
Verified User
21st November 2017

Fantastic provider
My aunt is a resident here and her care has been exemplary. I cannot fault the staff and management who provide caring, dignified care to their residents. The home has recently been refurbished to a high standard with lovely ground floor, en-suite rooms. The food is also excellent.
Verified User
10th November 2017

Linden House Care Home
Staff are caring, always welcome visitors. Home is clean and tidy with weekly activities.
Verified User
21st September 2017

Cannot find fault
Gave excellent service for five years.
Verified User
25th August 2017

Care, respect and dignity
I would like to say how impressed I was with the care, respect and dignity afforded the residents by both Mark and his staff. I visited a dear friend of mine during her last days and I was delighted to witness the high standard of care. It however still felt like a home from home which is, to my mind, very important. At no point did it feel like an institution. I also noted the staff interaction with residents, it was warm, caring and professional.
Verified User
7th July 2017

Thank you for all you did for our Mum
Thank you for all you did for our our Mum whilst she was in your care over the past 18 months. Your professionalism and compassion could not have been surpassed by anyone else and you made her stay as comfortable as could be hoped for, which means a great deal to her loved ones. The compassion shown on the day she died was exceptional and made the trauma for our family more bearable knowing that she had a dignified and peaceful death.
Verified User
7th July 2017

An amazing family
On behalf of the family I would like to sincerely thank you all for your fantastic care, friendship and support of our relative throughout last year. We were so lucky to find you and cannot begin to express out gratitude for all you have done for Mum and us as well. We would love to pop in and see you all very soon.
Verified User
7th July 2017

Amazing, dignified care
Thank you so very much for the amazing, dignified care you provided during Dad's time with you. The constant support you have given us as a family is second to none.
Verified User
7th July 2017

Linden House
Thank you for what you have done for 'J.B.' while she was in your care. We really appreciate what you have done. Thank you again.
Verified User
7th July 2017

Truly grateful
We are truly grateful for the care and kindness you so genuinely displayed not only to 'J' but also to us. What has been evident from the beginning that no matter what time of the day we visited all of you greeted us with a warm welcome, a cup of tea and lovely homemade cakes. Our memories will only ever be fond ones, your humour has made us laugh, your ability to see the amusing side of a situation at times has been wonderful but at all times dignity was witnessed. Thank you for your ongoing support.
Verified User
7th July 2017

Thank you
Thank you very much for all the care and attention you gave to 'J' in the last few months of his life. Also, thank you for the kindness also sown to Mum during this time.
Verified User
6th July 2017

Linden House Care Home
I would like to pass on my thanks to all at Linden House Care Home for the care and support you gave to 'M' over the last few years. You all made her feel loved and needed. All her wishes and demands were met with the very best of attention. I am so glad I chose Linden House to place her in.
Verified User
6th July 2017

A big thank you for the care
A big thank you for the care and attention that your wonderful carers gave to my Aunt while she was at Linden House.
Verified User
6th July 2017

Linden House
I have an elderly friend from church in this home. Sometimes I visit once a week, sometimes much less, once every couple of months. My friend seems always well dressed and I have never noticed the home to have a bad smell. My friend says sometimes she feels the staff are unkind to her eg at bath time but I have no way of verifying this at all. I think the barking of the fairly recent addition of a puppy to the home, she does not find helpful. Overall I feel my friend is looked after satisfactorily. I believe she finds it better than a previous home she was in.
Verified User
30th May 2017
Linden House Care Home replied on 30th May 2017:
This particular service user has a diagnosis of bi-polar and other health problems. This service user has been at Linden House for 8 years and throughout this time has been well supported by ourselves, family and external health professionals. This particular service user will make remarks about people saying' they said' or supposedly said , but when exploring deeper what was actually said was not actually reported the way it was to the service user. This particular service user has particular staff that she 'gels' with and certain staff that she does not particularly see eye to eye with. when this service user has a dip in her bi -polar she has signed a consent that the home should act in her best interest. overall the service user is very happy and says that Linden House is the best home as prior to coming the service user spent a number of years in another service which she says was nothing as good as Linden House. Linden House is open and transparent in the needs of the service user's.

A wonderful rest home
Linden House is a wonderful rest home. Clean, comfortable and excellent food. Staff are very good, lots of activities for residents.
Verified User
4th May 2017

Good service
Good service to my relative.
Verified User
26th April 2017

Day Care
My mother attends Linden House 2 days a week on day care. It is well managed and all the staff very caring. They always greet my mother, myself and other family members and make all feel at home. The house is very modern in that it has good facilities. It is clean, well maintained, had a good friendly character and excellent food, patio and garden space, lovely conservatory for residents. I feel my mother is well cared for and is included in helping and made to feel at ease.
Verified User
26th April 2017

Very caring provider
Linden House Care Home is a very caring provider. I placed my uncle there in November 2016, he has severe dementia. They understand his needs, he has settled in well as it is a warm and friendly home. The owners and staff are very caring, the food good. When visiting we are welcomed with tea and coffee. I am so pleased we found Linden House for my uncle.
Verified User
26th April 2017

Linden House Care Home
Very happy with the care mother is getting.
Verified User
26th April 2017

Very attentive
We have a friend who has been there for 5 years and has been looked after extremely well. The manager and staff are very attentive to the clients and visitors.
Verified User
26th April 2017

Happy home
Our mother has been living here for 9 months and is very happy. She is well looked after, fed well and kept clean and healthy. The staff are friendly and helpful. We would recommend Linden House Care Home to friends and family.
Verified User
26th April 2017

Linden House Care Home
Each time I have visited I have never witnessed anything that has given me cause for concern. I am always made welcome by the staff who are caring and friendly to the residents. Mark, as the team leader, does an excellent job. Also the cook provides tasty and nutritious meals on a regular basis.
Verified User
25th April 2017

Excellent care
Cannot speak highly enough of the care my aunt has had here. Had experience of three other homes for different relatives and this is by far the best.
Verified User
25th April 2017

Very happy at Linden House
My Mum is very happy at Linden House. They are very caring and she has her dignity. Everyone is very friendly. She is well fed, her room is lovely and we could not ask for more.
Verified User
25th April 2017

Excellent provider
My elderly aunt went to Linden House on a trial basis. Like so many people of her generation she had resisted trying it out. She had 3 bad days but they were absolutely brilliant in their one to one care, encouraging and supportive. She is now very happy and settled. She loves the people, the food and all the care lavished on her.
Verified User
12th April 2017

Very homely atmosphere
Very caring staff, good homemade food. Visitors welcome any time. Relatives are welcome to attend, indeed encouraged to take part in various activities during the year ie Christmas carols, Christmas party.
Verified User
12th April 2017

A home from home
We have been so lucky to find this care home for my Mother. Linden House has welcomed us into their family and provide excellent care for Mum. They ensure Mum is comfortable, the food is excellent and the care is tailored to individual needs. They cannot do enough to make you all feel part of their home and have been excellent at making sure Dad is also able to spend as much time with Mum as possible. They feedback all the time, Mark and Sally are excellent managers who lead the team brilliantly. Mark is continually upgrading the home and seeking to provide different experiences for the residents.
Verified User
22nd July 2016

Very friendly
My friend is in Linden House and is being well looked after and the staff are all very friendly.
Verified User
29th June 2016

Exceptional care
My Mum suffers from Alzheimer's and I was looking for some respite care on a regular basis. Linden House was recommended to me by 2 people, one professional, the other a friend who's Mother had stayed at Linden House until her death. From the very first time I met Mark and his staff I felt reassured that the day care my mother would receive would be both professional and homely, a balance I think is hard to find. On every visit, without exception, we are greeted at the door so warmly and my Mum is very quickly reassured. I am regularly asked of any concerns I may have, and feel very much supported by all the staff who go out of their way to help. Mark is especially dedicated to the residents care and needs. Over the past 14 months I have spoken to many people who have only ever spoken highly of Linden House. They have a well deserved, excellent reputation in the community and I would not hesitate to recommend them to anyone.
Verified User
29th June 2016

Very good
The home is very, very good. I am well looked after, good food, kept clean, bathed, clean beds. Staff are very good, especially the older ones with more experience.
Verified User
6th June 2016

Caring provider
Helpful with all functions, toilet, washing, dressing, walking and eating. The staff are kind. I have to shuffle faster when walked than I normally would do.
Verified User
6th June 2016

I like it here
I live at Linden House and I like it here.
Verified User
6th June 2016

Dignity a priority
All clients are spoken to with consideration. All procedures are carried out with the dignity of clients foremost. Food is home cooked, varied, well cooked and an alternative given if required. Visitors are always offered tea, coffee, cake and biscuits. Excellent at arranging transport for hospital appointments. The home never smells. Consideration given to well being e.g. special bed, mattress, chair cushions to prevent bed sores. Single en suite toilet and wash basin. Clean tablecloths on the tables. Doctor or nurse assesses when necessary.
Verified User
3rd June 2016

Mum is very happy
My Mum has been at Linden House for nearly 4 years. She is very happy.
Verified User
3rd June 2016

Care in a safe environment
Linden House provides a safe, caring environment. The carers are kind and attentive to residents needs and the manager responds to any identified unmet needs.
Verified User
2nd June 2016

Good care from all staff
Good care from all staff. Very good food and plenty, all cooked on premises, fresh meat and vegetables. Daily clean clothes and linen every day. All staff are excellent and will do anything for you if at all possible. I find this care home a home from home and I am content to spend the rest of my days here. I would give it 100 stars if not more. I love it.
Verified User
1st June 2016

Kind, caring and supportive
My mother has been at Linden House for over 3 years. She is well looked after, clean, hair done every week. All the staff are kind, caring and supportive.
Verified User
1st June 2016

A very caring rest home
I have been visiting a friend for about 3 years and I could not have anything negative to say about the home or staff or the way it is run. All in all it is by far the nicest home I have ever visited. I have also worked as a carer in a home but can honestly say this one is by far the best.
Verified User
31st May 2016

Good care and attention
Gives good care and attention to my m other. She is always clean and tidy and has gained weight since admission. All staff are kind and attentive and I receive tea and cake when visiting which is most appreciated. My mother needs a great deal of attention to meet her needs and this is given to her.
Verified User
29th May 2016

A very good care home
This is a very good care home.
Verified User
4th May 2016

Caring staff, very helpful
I visit this care home every 6 weeks or so to cut and style a residents hair. Every time I have been I have been overwhelmed with the care taken to ensure all the residents are happy, healthy and clean. There is always something going on whether it be a birthday party or dignity day, it has a lovely atmosphere and all the staff work extremely hard. It is a very lovely care home.
Verified User
23rd March 2016

Caring for fmailies
Linden House provide excellent care in a relaxed, friendly environment. The food is fresh cooked on the premised and is extremely nourishing and appetising. The manger is very responsive to any suggestions that might improve the home experience. He tries to support the families as well as residents. Invariably when visiting, families and friends are offered hot drinks, biscuits and cakes. He has established a monthly carers group so that people can talk through their caring situations and experiences. At the Christmas party visitors were provided with a 2 course sit down meal plus wine and soft drinks. This was a wonderful gesture. I cannot imagine it would have happened in other residential settings.
Verified User
13th January 2016

Friendly, informative, considerate and helpful
My Mum has been at Linden House Care Home for just over 3 years and in all that time they have always been all of the above and very understanding and caring in all aspects of the people that are staying there whether it is permanent or just respite.
Verified User
10th December 2015

My mother is a changed woman
After the first month at Linden House my mother became a changed woman. She is medically looked after by care staff and is looking forward to her 100th birthday. Her personal cleaning and laundry, medicinal and the company of others members has changed her old living and she is a very happy member of Linden House.
Verified User
25th November 2015

A homely atmosphere
There is a homely atmosphere at Linden House. Visitors are always welcomed with cake and a beverage. The food is home made. The downstairs has been extended and redecorated.
Verified User
13th November 2015

Relaxed, calm and friendly
No matter when I visit linden House the atmosphere is relaxed, calm and friendly. There are never any bad smells or odours or disinfectant, just normal air. Very homely place which is very important, not all at like a modern hospital or hotel. Very friendly staff doing a difficult job.
Verified User
5th November 2015

The staff are lovely
The whole concern at Linden House is for the elderly people that live there. The food is all fresh every day. Everyone that visits the home is made welcome and are offered tea and coffee and cakes. It is a very open place and the staff are lovely and very obliging. I have worked there for 30 years and was going to put my mother in there but she dies before I had the chance.
Verified User
2nd November 2015

The staff are very friendly
I am very happy with the care my husband is getting at Linden House. He gets very good meals, the staff are very friendly and very good to the people in their care.
Verified User
2nd November 2015

Peace and tranquillity
My mother resides at Linden House and I can assure anyone it really is a place of peace and tranquillity. Staff are helpful, caring, manager is really helpful and very approachable.
Verified User
30th October 2015

Feels like home
I have been visiting Linden House Care Home for over two years now on a regular basis. Mark the owner works diligently to look after the people who stay there. He also expects and asks for kindness from his staff to the elderly ladies and gentlemen. He asks them to communicate well with the residents and the families and with each other, and they do. He is extending the premises, improving the home in many ways. The people who live here are content, you can feel it as soon as you open the door. The home is welcoming, peaceful and looks good, In the summer time spent in the garden is wonderful, enjoyed by residents and their families alike. I would recommend Linden House without reservation.
Verified User
30th October 2015

Excellent care
All the care my sister receives at Linden House has been excellent. Food is all freshly cooked from fresh food, lots of choice. Clean home and light, airy rooms. I would be more than happy to live there myself.
Verified User
29th October 2015

A very caring, loving home
My Mother has been a resident at Linden House for 3 years. She has improved in health so much, she is happy. All the staff are excellent at offering support and are all caring. Food is all home cooked and is greatly enjoyed by all. The manager is extremely approachable. I cannot ever explain my feelings of joy that my mother is a resident.
Verified User
29th October 2015

Home from home for our auntie
The staff at Linden House are careful and caring. Smells good, not over loaded, they have a good balance of patient to carer ratio. They make time to talk to the residents and to keep families updated with the progress of their loved ones. The food is good, the standard of cleanliness and safety is very high. It is a nice place, lots of touches to make it feel homely and welcoming, they don't rush the residents. They have a mixture of residents, all individuals, all different, and allowed to be themselves.
Verified User
29th October 2015

A very caring provider
Since my mother went in to Linden House Care Home earlier this year I have found she has been treated with care and respect. My mother is very well fed, always cleanly dressed every day and her medication needs have been met. I have found the carers to be very caring, friendly and respectful of my mother and the family and visitors have always been welcomes on every visit and have never been made to feel in the way. I have been kept informed about my mother at all times.
Verified User
22nd October 2015