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We always found a happy atmosphere
"Thank you to everybody at Balgowan who cared for our dear husband and father, R, with great kindness and compassion. During his time at Balgowan we always found a happy atmosphere of help and support. Our heartfelt thanks."


Review left for Balgowan House
22nd March 2019

Good provider
"Being a charity this home provides good care on fairly limited resources. It fills a need for people who have been attending church for years, and offers spiritual care as well as physical care."


Review left for Koinonia Christian Care
21st March 2019

Great Care, lovely home and fantastic location
"My father is currently staying at Dumpton Lodge and has been very happy with the service provided. The staff and manager are friendly helpful and caring, Staff are always quick to notice and act if there are any changes with Dad, they certainly go the extra mile to achieve satisfaction. There is a nice atmosphere and also plenty of space to get around. The food quality and choices are excellent, so much so, Dad is putting on weight! I would definitely recommend this Care home."


Review left for Dumpton Lodge
21st March 2019

A really pleasant and healing experience
"Thank you very much to all the lovely Weald Hall staff, for all your wonderful care and kindness during my two weeks stay. You are all very special people; you have made my convalescence a really pleasant and healing experience, and it is good to think that you are giving the same care and compassion to your permanent residents. I must add my appreciation of the delicious food I have enjoyed. God bless you all."


Review left for Weald Hall Residential Home
19th March 2019

Welcoming, reassuring and kind
"Many thanks to the staff at Weald Hall for helping find a place for me to stay when I was stranded after the treacherous car journey in snowy and icy conditions from Tunbridge Wells! The staff at Weald Hall were so welcoming, reassuring and kind in getting me settled for the night. I am very grateful for your help and appreciate all that was done!"


Review left for Weald Hall Residential Home
19th March 2019

An Extremely Commendable Home
"My mother-in-law has lived in Koinonia since February 2015 and my mother moved here in November 2016. Living only 15 minutes car drive away, my husband, myself, brother-in-law and his family are in a position to visit our mothers twice per week most weeks. We all think that Koinonia is an exceptionally pleasant and caring home, and have personally seen the lengths that staff go to to care for our mothers and all residents. We, close family and friends are also always treated as members of a family. We believe all aspects of the home are excellent - carers for personal, practical and spiritual needs/wishes of residents. Just one example was when a senior carer wheeled my mother to Worthing Pier so she could join in the outing, as she cannot easily travel on coaches however short the distance. Sadly my mother has vascular dementia, but the staff are extremely well trained in caring for the residents with dementia and treat them as the people they were in their prime. They have endless patience and always seem to enjoy their work very much. My mother was 90 last year and as she could not have coped with going out of the home, the management were most happy for us to have a party for her in one of the lounges. The staff drew up care plans for our mothers very soon after their arrival and asked us about preferred end of life care when the occasion arises. My mother-in-law was extremely ill last February and again from Christmas Day 2018 and it seemed that the end was very near. But thanks to the second to none care and attention given, she rallied and improved sufficiently to return to joining in activities and going on the homes outings. Good food, activities etc. are always on hand, and being a Christian home a very strong spiritual support is experienced. We are so confident and assured that our mothers are well cared for and safe when we are not there especially if we are on holiday, and they are very prompt in contacting us if they have concerns or issues. We just hope Koinonia is the same when we reach our latter years!"


Review left for Koinonia Christian Care
19th March 2019