Testimonial
"Earlier in the afternoon before he had the stroke, he was busy, walking, talking, helping me to clear furniture remaining from a small garden party two days before. About midnight that evening, there was shouting and banging as the stroke struck.
The following 10 weeks were a nightmare! Fortunately; I had worked in a London Postgraduate Teaching Hospital as a speech & language therapist, and quickly became aware of the complete lack of attention or care. In reality, the day the hospital decided they could do no more for him, was a relief! When we had the ‘guided tour’ of Harpwood, we could hardly believe the difference! Care Home – oh yes! In spades! Two days after he came to Harpwood, there couldn’t have been a swifter response to the fact that he was very unwell. The shorter intervals of checking, the fact that we could stay all night & also be checked that we, the family were coping with this situation.
Some weeks later I had the inevitable tears & immediately one of your ladies got me a cuppa and gently helped me to “Pick myself up, dust myself off and start all over again”.
Yes, of course, there have been a few niggles & problems on either side as neither side has had the background to this particular situation! But where we’ve asked questions, we’ve been heard, and I hope if your staff have queries; we have heard them. In fact, the short meeting we had a few weeks ago, was useful to both teams.
All I can say is a huge thank you on behalf to all the lovely caring people now giving him the care and attention he & we need. And thank the fates that there was a room available for him."
Review left for Harpwood House Care Home
6th December 2023
