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Latest Care Home Reviews

Wonderful staff
"On behalf of all the family we would just like to say a big thank you for taking such good care of 'A' and showing her such kindness while she was with you. She always seemed happy and contented, never distressed and never complained about anything. We are grateful that she was in such good hands and appreciate all your hard work."


Review left for Saltwood Care Centre
1st July 2020

Pinewood Nursing Home
"I was, and I still am, utterly grateful and full of admiration of the quality of nursing that the RGNs delivered to her during that short period over the festive holidays. Their professionalism was paramount, and my daughter in law who was visiting with my son as C began to fade, and who has worked in the care sector, was thoroughly impressed. There was an evident concentration of skill and a combined focus of expertise that came into play with C's care - at a level that I just had not appreciated or witnessed before. Their insistence that a GP be called out to check on more than one occasion, their concern that her sudden infection be controlled as far as possible and their close counsel with me about the evidence of her decline and the process that would likely follow each day. All of this was so reassuring and so gently, discreetly and genuinely delivered. Your nursing team are, without exception, a credit to the quality of care that I have witnessed Pinewood people regularly deliver in nursing and general care and particularly the end of life support process. Of course, all may say that they were 'just doing their job' but I felt that each and every one covering the day and the night duty - and some going beyond that at the very end - were absolutely dedicated to making C's passage to end of life as painless and dignified as possible, and moreover keeping me informed and consulted throughout. When the occasion arises I do hope that you will pass my sentiments on to them as appropriate."


Review left for Pinewood Nursing Home
3rd July 2020

An excellent nursing home.
"Thank you so much for all the kindness and care you showed to our Mother. You are an excellent nursing home."


Review left for Pinewood Nursing Home
3rd July 2020

Pinewood Nursing Home
"I miss seeing everyone whom I have got to know over time during the circumstances of C's stay there. How long she was able to live with the invisable disease that was inevitably going to get her in the end was forever an unanswered question but the quality of her care by all your staff and the amazing nursing provided with ever present friendliness did make such a difference to better her quality of life once she was settled in Pinewood, and I shall be forever grateful that we found a cosy room there until the end of her life."


Review left for Pinewood Nursing Home
3rd July 2020

Pinewood Nursing Home
"Thank you so much for all the care and kindness given to N and me during the past two and a half years at Pinewood. N was always treated with dignity and good humour and he was very fond of all of you. You all work so hard, sometimes for long hours and it has been much appreciated. I was afforded much quiet and privacy during N's final hours and I thank you all for everything."


Review left for Pinewood Nursing Home
3rd July 2020

Pinewood is a lovely home
"Thank you very much for all your kindness and help for 'I' and myself. I really apprecaite i, as do our daughters. I loved to see your reaction with 'I'. I think Pinewood is a lovely home and the staff are caring and pleasant."


Review left for Pinewood Nursing Home
3rd July 2020

 

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