Balgowan House

"My family and I would like to sent heartfelt thanks to all the team at Balgowan for the wonderful love and care you showed both to D and us his family over the 14 months he was with you. I am aware that his last months would have not been of such quality if it was not for the careful monitoring by the registered staff and the dignified personal care and attention given by the care workers. Other vital support provided by the rest of the team also had an equal impact on his seamless care ensuring his food was of the highest nutritional value, his room kept clean and tidy and his clothes beautifully laundered. The maintenance team also ensured any faults were identified quickly and immediately addressed. Particular thanks also to the activities team as although D never really joined many of the activities that were tirelessly organised, they always ensured he was included by regular visits. The support the whole team gave to the family was invaluable. Nothing was too much trouble and we felt we could speak to someone day or night if we had any concerns."
–Nicola O, 10th August 2018