St Vincent House, Gosport

St Vincent House, Forton Road, Gosport, Hampshire, PO12 4TH


Average review score from 37 reviews




Great management, great staff
My wife has been a resident here for many moths. I love being able to stop at the office to chat to Viv and Sandy, they have an open door policy. Their dedication to quality care is very obvious and they do go out of their way to make every resident and family member feel special and individual. You will both be missed.
Brtyan F
19th June 2017

St Vincent House, Gosport
My dad has lived at St Vincent House for a few months now. We notice when other clients pass away and love the candle and photo by the door in their memory. The care is excellent. The staff are well led and always smiling. We have been told that both managers are leaving. Will be a sad loss for my dad. Thanks you for being wonderful role models and dad and I wish you both all the best in the future.
Chris J
19th June 2017

Caring provider
I noticed when I was there that staff were always patient with their clients. Mum could be very vocal but they always went to check on her.
Linda C
12th June 2017

Thank you all
To all the staff at St Vincent, I know you all loved her and she loved you, thank you all.
Michael
24th March 2017

Home environment, great staff, very caring
My Dad lived int he home for many years. As his dementia progressed the management and staff knew exactly how to work with the changes. They provided a wonderful supportive and caring home and showed individual care. This was reassuring as we as a family found it difficult to cope with is dementia. It was comforting to know he was in great hands. Thanks Viv and Sandy and the whole team.
Les Y
16th February 2017

So pleased and grateful
I was so pleased and grateful for the excellent care that he received int he 10 months that he was there. I could not have asked for any more care and kindness to my father in his last days at the home.
M Winter
10th February 2017

A big thank you
I would like to say a big thank you to Viv, Sandy and all the staff at St Vincent House for the best care 'D' received while he was there.
Anonymous
31st January 2017

First class care home
My dad lived in your care home for over a year. I can honestly say he was happy, well cared for and called St. Vincent's his home. His life and death was faced with love support and respect. Thank you to Viv, Sandy, Gail, Deb and all the wonderful team who made his day fulfilled, happy and enjoyable. No hesitation to recommend to anyone wanting a first class care home.
Raymond W
24th January 2017

A caring provider
My elderly mother is a resident. She has advanced Dementia. I live in Lincolnshire and do not visit as often as I would like but my father visits very regularly. He is a worrier and the staff deal with him in an excellent manner. They take very good care of my mum, although she has had several nasty falls. She has broken her wrist and finger last weekend and I came down to help my dad transport her to hospital as he would not have managed on his own. This is my only criticism and possibly to do with the hospital service not the care home. The staff at the home have been lovely but a few more details of how/when/where she fell would have been appreciated. They did say the paramedics came but nothing was broken. Wrong.
Jayne L
4th January 2017
St Vincent House, Gosport replied on 28th September 2017:
Thank you so much for your lovely feedback. Unfortunately we do not always have staff available to accompany people to hospital appointments as we cannot leave the home understaffed for safety reasons. It was such a shame that the paramedics misdiagnosed your mums injuries when they visited after her fall. In depth information is collated following any incident within the home. Please do not hesitate to contact the manager at the home if you would like further information regarding any of the details collated within your mums care plan. I will pass on your comments to the staff, thank you - they really do, do a fantastic job!

They are amazing
My Dad lived at the care home for a few months. It was the hardest decision we as a family had to make but from day one we knew we had made the right decision. Everyone, from carers to housekeeping, and especially management were caring, warm and supportive. We were always made to feel welcome and even had meals with Dad at times. We thank the staff from the bottom of our hearts for caring for our Dad, they are amazing.
Sue
9th December 2016

Great staff, attentive, caring
My husband stayed at St Vincent's for almost one year. He was always happy, well dressed and well cared for. The staff were wonderful, always went out of the way when he needed help. I always felt welcome when I visited. Management always made time to talk to me and supported me when I needed it too. Wonderful family orientated team, I miss them all.
Margaret G
9th December 2016

Genuine caring people
After visiting several care homes in the area we found St Vincents to be our first choice. Dad was self funding so we could have chosen whatever we wanted. As soon as we entered it was evident that the staff were all very caring and motivated. Having had previous experience with care homes for another family member in which you sometimes saw several staff members sitting around this was certainly not the case at St Vincents. Staff were always busy but still very attentive. Sadly Dad passed away after only a few months in care. In his last few days in which we stayed with him 24/7 the staff were brilliant with us as well as Dad.
Yvonne W
29th November 2016

Thank you
On behalf of myself and the family we would like to thank you for the care given to our relative over the past year. Also we cannot thank you enough for the support you have given to us.
Betty
15th November 2016

Cannot thank you enough
We really cannot thank you enough for all the ways you worked to make Dad's time with you as pleasurable as possible.
Sue
15th November 2016

Very good care
The care my father received was always very good, they are always very caring, we were always informed if there were any problems and told of any changes with his medication, we were always kept up to date. When he wasn't able to get out of bed very easily they ordered a lovely new bed that tilted up and down and lowered. Nothing was too much trouble, even with the food, it was always fresh and ordered to the residents needs. The last few weeks of my dad's life they would always put themselves out to give him whatever he wanted which was usually jelly and ice cream.
Sue F
10th November 2016

Delightful care home and friendly caring staff
St Vincent house looked after my Dad from May 27th to the present time when unfortunately we lost him. We could find no fault with the care he received. He was extremely well looked after and if a problem did arise they kept us informed at all times. This also applied to his medication as they kept us in the picture and gave us peace of mind. The food provided is well thought out and a very good standard. The staff are exceptionally helpful and made us feel like friends when we visited. The home has activities, beautiful garden and is a lovely place for older people.
Sue Ferguson
29th October 2016

Very caring and patient
On behalf of my husband who stayed here from November 15 to August 16 and is now able to live at home, He found the staff both very caring and patient with all residents.
M P Gay
6th September 2016

Very caring and understanding
I thought they were very caring and understanding especially considering my problems were unusual to most of the carers.
E Mason
4th July 2016

Thank you
Thank you to all the staff at St Vincent House for their kindness and help that has helped me to get better.
Elaine
24th June 2016

Very caring, family orientated home
Thank you to management for ongoing care, support and communication over these last few months. The whole staff are thoughtful, loving and provide the highest level of care. Dad always was happy, well dressed and smiling whenever I visited. The end of life care provided was supportive, dignified and respectful.
A Legge
27th April 2016

Great supportive care
My aunt has been here for almost 2 years. As I live far away I cannot visit often to see her but I know she is always well cared for and only a phone call away. My thanks to the staff who keep me updated and look after her on a day to day basis. A wonderful and caring group of staff. A happy, relaxed place to visit.
Ingrid
27th April 2016

Untitled review
Both my parents were residents of St Vincent House. Quite simply I cannot speak highly enough of the care and attention that they received. On a number of occasions the management and carers and support staff went above and beyond the call of duty for both my parents, both having severe conditions towards the end of their lives. In my view the care at St Vincent House was outstanding and I can only wish all of the staff well for the future.
G Watford
19th April 2016

Sincere thanks
I would like to express my sincere thanks to all of the staff at St Vincent House, Gosport, for everything they done for both of my parents over the last three and a half years. Not only was the day to day care superb but the occasions when there were particular difficulties the staff went above and beyond the call of duty. Special memories will always be how they dealt with my mother and the management of her end of life care and how they coped with the many difficulties my father experienced. It speaks volumes that right up to the end my father could still conjure up his special smile. They made an effort to involve my father in the art classes and know how much he enjoyed the activities. In addition we were pleased to learn of the plans for the pictures in his room and their transfer to the activity area. That way there will always be a special part of him at St Vincent's. As a family we truly appreciated the staff's attendance at his funeral.
Graham
23rd March 2016

Welcoming and warm
The house is very welcoming and warm and so are the staff. I am always able to talk to someone and if they are concerned the GP is quickly sent for. They have been especially caring during a bereavement of one partner to the other one.
M Wingfield
2nd March 2016

Very friendly and polite
When I visit my Dad the staff and management are very friendly and polite, always make me feel welcome. They always keep me updated on any health issues and update me on any doctors visits. I always see my Dad very happy and well cared for on every visit. My Dad always comments and says the staff are lovely and he is happy at St Vincent, it is his home now. When he waves and says hello all the staff wave and say hello back which is lovely to see the smile on my Dad's face.
D Burnett
2nd March 2016

We felt welcome and supported
When visiting my father at St Vincent House he was always in clean clothes and shaved. We were made to feel welcome and supported.
Sarah Shrives
20th January 2016

Kind and compassionate
The staff at St Vincent were kind and compassionate. They tended to my father's needs, he was cleaner than I had seen him for a long time. I have great admiration for their care.
M Shrives
20th January 2016

Very kind and compassionate
We were very pleased with my father's care at St Vincent as the staff are very kind and compassionate. I would like to pass my sincere thanks to the team for all they did.
M Shrives
14th January 2016

Outstanding home and staff
My Mum was placed in St Vincent House 2 years ago, sadly Mum passed away in October. The care she received here was fantastic, we got to know the manager Viv who was the kindest most helpful lady I have ever met, she is perfection in her manner. All the staff were so kind to us as Mum was nearing the end of her life, we could not thank them enough. Even the chef kindly offered us refreshments as we were with Mum for 5 days. A fantastic home which I would totally recommend to anyone who asks, we are all very thankful.
E Horne
13th November 2015

Comfort and care
Following a stroke St Vincent House in Gosport kindly took my wife back into their care. On her return my son asked his Mum 'do you like it here?', 'I love it here' was her reply. I am so thankful to the management and staff for the comfort and care given to my wife in her last few months.
G Gibbs
11th August 2015

Care of the highest quality
I have always found the care at St Vincent House to be of the highest quality and the staff to be compassionate and caring. In my view they go above and beyond what is required and I cannot praise them highly enough. The attention given to care is the priority and all staff are dedicated and committed.
G Watford
29th June 2015

A genuinely happy home
We checked out many care homes before choosing St Vincent House in Gosport which was by far the best. The main point being that the staff care about the people, they try to do things without drugging the residents with too many drugs. The feeling of the home is genuinely happy.
D Wilson
2nd June 2015

Nothing but praise
An elderly man was admitted to St Vincent House Gosport as an emergency. The manager came in on her day off to assess and admit him. I have nothing but praise for the lovely staff and the room was lovely with a garden view.
D Wells
2nd June 2015

I cannot fault the care and attention given
My parents have been residents of St Vincent House in Gosport for 2 years, I cannot fault the care and attention given to them during this time. There is always someone to consult when issues arise be that in the home itself or during periods of hospitalisation. I have nothing other than praise for the care team.
Graham W
3rd March 2015

A very caring provider
I find the meals provided at St Vincent House Gosport are excellent and considering the age of the property it is kept up to good standard. The staff all seem to do a good job looking after the residents.
Joseph L
3rd December 2014

A warm and caring environment
The moment you enter St Vincent House, Gosport, you feel the warm and caring environment that has been created here. I have the greatest respect for the staff and all are willingly prepared to go above and beyond. When you consider the aspects of providing 24/7 care to the highest standards then look no further. Chris B
Chris B
5th November 2014

Safe, comfortable care
Residents at St Vincent House in Gosport are treated with dignity and respect, safe, comfortable care. Ian C
Ian C
5th November 2014