Written by Shirley B
24th March 2017

My father is well looked after, I could not have chosen a better home for him.


Written by Bernard T
24th February 2017

This home is a good home with a caring sensitive approach to managing their inmates, some of whom can be difficult and challenging. The staff are friendly and strive to create a homely friendly environment. The staff have a very difficult job. They work hard to make the place as much like a home as is possible. We have no complaints about the care given and understand the struggle that the staff must have to maintain the high standard of the home.


Written by Dawn M
13th October 2016

I am very impressed with the activity and entertainment provided, it is of a very high standard. The residents received lots of stimulation and entertainment which makes their stay very pleasant which is most important. The carers are absolutely amazing, very caring and kind. Residents are treated with the utmost dignity.


Written by Steve F
27th September 2016

Clean and caring, good food, friendly staff, no smell, 24-7 visiting, long term turnover of staff.


Written by G Smith
25th July 2016

I found it easier to give an overall comment, that I could not wish for a better residential care home placement for my mothers final days, everyone and I mean everyone are so caring in all departments, everyone always greets you with a smile. The atmosphere is just excellent. It's a place where I would wish to be in my later years. Thank you all, you are stars.


Written by Mr And Mrs Foster
25th July 2016

Our loved one is being cared for and cosseted.


Written by S Smith
25th July 2016

To all at Hatfield Haven Ltd, many thanks for all the care you have given me during my respite at Hatfield Haven Ltd.


Written by J Hill
19th July 2016

I would like to say a huge thank you to Sarah Furniss and her team at Hatfield Haven for the wonderful care given to my mum. For me it was wonderful that mum was able to stay at the home to the very end and her quality of care in those final days was truly amazing. Sadly mum passed away at Hatfield Haven in March. With Sarah’s care along with her team mum was able to pass away peacefully at the home. I will always have fond memories of the time mum spent there as I know she was happy and enjoyed many a lovely outing in the sunshine. A trip to Woburn Safari Park and the seaside put a smile on mums face for long time. For me it was wonderful that mum was able to stay at the home to the very end and her quality of care in those final days was truly amazing. Once again a very big thank you to Sarah Furniss, Mr Patel she was so strong and supportive when things were tough but most of all so kind and caring. All the carers at Hatfield Haven are wonderful people


Written by Anonymous
22nd December 2014

All the staff are patient and very caring. When we come to visit we are always made welcome with a smile and a cup of tea. Mrs B, Bishops Stortford.


Written by Anonymous
11th December 2014

Hatfield Haven Care Home are very caring, excellent staff.